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What is a PBX Phone System?
A PBX (Private Branch Exchange) is a business phone system that manages calls within and outside the organization. It handles call routing, voicemail, conferencing, and advanced features like call forwarding, queuing, and IVR menus, making office communication more efficient with multi-line support.
What is a PBX?
A PBX phone system is a private network for businesses, enabling internal and external calls. It includes features like call forwarding, call waiting, voicemail, and conference calling.
How PBX phone System Works?
A PBX phone system is connected to the public switched telephone network (PSTN) via a trunk line. This allows calls to be made and received from outside the business. Internally, calls are routed between phones on the PBX system.
Types of IP PBX Systems
Choose between two types of IP PBX options based on your specific needs.
1. On-premise
An on-premise IP PBX is a phone system that businesses install and operate on their premises. This setup grants businesses complete control over their phone system, offering reliability, stability, and enhanced system security.
2. Cloud-based
Cloud PBX or hosted PBX, is a virtual phone system hosted off-site, typically by a third-party service provider. Users access the PBX features through the internet, making and receiving calls via their devices.
The Ultimate PBX Phone System Buyer’s Guide
Discover the Ultimate PBX Phone System Buyer’s Guide—your go-to resource for choosing the best PBX solution. This guide simplifies everything you need to know: key features, scalability, costs, and industry-specific needs.
How your Business Benefits from a PBX Phone Systems
PBX Phone Systems Features
Packed with 100+ features with industry-leading usability and reliability.
Get A QuoteCall Forwarding & Tranfer
This feature allows you to forward your calls to another number, such as your cell phone or home phone.
Call Analytics
This feature allows you to track your call data, such as the number of calls you make and receive, the length of your calls.
Call Recording
This feature allows you to record your calls for posterity or training purposes.
Call Routing
This feature allows you to control how your calls are routed, such as by department or by extension.
Call Parking & Queing
These feature allows you to park your calls and retrieve them later and put callers on hold and ring them through in order repectively
Conference Calling (Voice & Video)
Start or schedule meetings with anyone easily in clicks.
Interactive Voice Response (IVR)
System used to route calls, automatically providing information or connecting your customers to the right department.
Apps Integrations
Out-of-the-box integrations to streamline your business workflows.
Our Top Rated PBX, IP Phones and Gateways
FAQs
Answers to some of our most commonly asked questions...
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